If we only take under consideration the two capital cities of Greece, Athens and Thessaloniki, taxis reach up to 20.000. Taxis are very essential for our everyday life and many people use them daily. Professionals on this field, constantly search ways to upgrade their services towards their customers.
Telematics become a very important piece of this puzzle.
This was our first project that we had to meet with so many different challenges. According to the source, we had to provide taxi professionals with different solutions.
Taxi drivers that owned the vehicle and work on their own, mostly wanted an anti-theft protection, or a chance to be seen from taxi companies in order to be even temporarily under their service, when needed.
Taxi owners that hired drivers to work on their vehicles, mostly wanted to monitor their employees and feel safe that they work properly.
Taxi companies wanted to improve their services, keep the customer updated for the arrival of their taxi, and at the end of the day, to have an overview through our platform to get statistics and see where there is still room for more improvement.
Skytrack’s experienced support team, worked towards all directions, offering instant solutions to each category. Most important part, is of course the ability for taxi professionals to communicate daily with our support team and get any kind of help, on the spot, since the nature of their job, does not give them the chance to stop their route and make their own adjustments on the platform, by themselves.
Easy to configure devices – intuitive configuration tool for an easy configuration and FOTA WEB solution for simple firmware updates over the air, meaning no need to get to the cars and connect to trackers via wires.
Extensive list of supported cars – more than 1,300 vehicles supported, from most popular models to electric cars.
CAN DATA reading – access to the many parameters related to car status and usage analysis, i.e. the data that is crucial for quality service delivery.
The solution for car-sharing services has been implemented by Skytrack partners in a number of projects. What is more, by relying on their feedback, we continue to improve our devices further. Based on our motto ‘Easy key to IoT’, we offer intuitive tools for an easy configuration of the needed functionality and FOTA WEB solution for updating the equipment firmware remotely.